Grabtown, Inc will accept returns for Carva or any product purchased from a Grabtown website for any reason for a period of 30 days from the date of delivery. Please contact us at contact us, or at 1(877) 99GTOWN or 877-994-8696. Grabtown will send a package and call tag for pick up at Grabtown's cost. It is the responsibility of the consumer to properly place in and secure the package for safe delivery back to Grabtown. The returned package must be received by Grabtown prior to issuing a refund.
Grabtown guarantees Carva parts for 1 year from the date of delivery. Please contact us at contact us or at 1(877) 99GTOWN or 877-994-8696 should you need assistance. Grabtown will send out the replacement part(s) to you in a package that can be used to return the defective parts to Grabtown at Grabtown's cost. Grabtown will require a credit card as collateral to make sure we receive the returned defective parts.